Provides administrative and supervisory support to the Communications Center and training to operators. Dispatches required law enforcement, fire, medical, dive, and search and rescue personnel and equipment.
- Receives general supervision from Emergency Communications Manager.
- Exercises direct supervision over Emergency Communications Operators.
- Provides administrative/supervisory support to the Communications Manager in coordinating the work of the Sheriff's Office Communications Center.
- Provides direct and indirect supervision to subordinate employees within the Emergency Communications Section; provides broad direction of all functions within the Emergency Communications Center; oversees policy and procedure standards; evaluates performance of emergency communications operators; conducts second-level review of performance evaluation; resolves pervasive and complex personnel problems.
- Provides input on policies, procedures, goals, and objectives of the communications center.
- Coordinates emergency communications operator schedules to ensure adequate coverage at all times; completes time accounting documentation and finds coverage when scheduled employees cannot assume assigned shifts.
- Handles complaints from the public to ensure they are effectively resolved in a timely manner.
- Coordinates computer-aided dispatch (CAD) programs, including assistance in completing CAD configurations.
- Reports problems with all communications equipment and provide input on purchase of new equipment as needed.
- Provides radio and other training to volunteer agencies and other agency components.
- Performs a variety of clerical tasks such as filing, record keeping, typing, report and tape preparation, and computer system updates.
- Orders supplies and printing as needed.
- Performs all duties of Emergency Communications Operators as necessary.
- Performs other duties as assigned or necessary for performance of the job.
- Two years of increasingly responsible duties in a communications center; experience working for a law enforcement agency preferred.
- High School diploma or GED.
- Possession of CPR certification by date of hire.
- Possession of EMD certification.
- NCIC/CCIC Certification.
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Other Information to Note:
- This posting is only open to current Larimer County Sheriff's Office Employees.
- All application componenets must be submitted by 10:00 PM MT on the closing date listed.
- Posting salary is based off of the 2017 Step Plan.