Emergency Communications Supervisor - Open to current Larimer County Sheriff's Office Emergency Communications Operators only

Job ID
2017-2808
Position Type
Full Time - Regular
Hiring Pay/Range
$26.25
Closing Date
12/6/2017
Department
Sheriff
US-CO-Fort Collins

Overview

Shutterstock SHR Patrol Car

Details

Provides administrative and supervisory support to the Communications Center and training to operators.  Dispatches required law enforcement, fire, medical, dive, and search and rescue personnel and equipment.

  • Receives general supervision from Emergency Communications Manager.
  • Exercises direct supervision over Emergency Communications Operators.
  • Provides administrative/supervisory support to the Communications Manager in coordinating the work of the Sheriff's Office Communications Center.
  • Provides direct and indirect supervision to subordinate employees within the Emergency Communications Section; provides broad direction of all functions within the Emergency Communications Center; oversees policy and procedure standards; evaluates performance of emergency communications operators; conducts second-level review of performance evaluation; resolves pervasive and complex personnel problems.
  • Provides input on policies, procedures, goals, and objectives of the communications center.
  • Coordinates emergency communications operator schedules to ensure adequate coverage at all times; completes time accounting documentation and finds coverage when scheduled employees cannot assume assigned shifts.
  • Handles complaints from the public to ensure they are effectively resolved in a timely manner.
  • Coordinates computer-aided dispatch (CAD) programs, including assistance in completing CAD configurations.
  • Reports problems with all communications equipment and provide input on purchase of new equipment as needed.
  • Provides radio and other training to volunteer agencies and other agency components.
  • Performs a variety of clerical tasks such as filing, record keeping, typing, report and tape preparation, and computer system updates.
  • Orders supplies and printing as needed.
  • Performs all duties of Emergency Communications Operators as necessary.
  • Performs other duties as assigned or necessary for performance of the job.

Qualifications:

  • Two years of increasingly responsible duties in a communications center; experience working for a law enforcement agency preferred.
  • High School diploma or GED.
  • Possession of CPR certification by date of hire.
  • Possession of EMD certification.
  • NCIC/CCIC Certification.

Click here to view the complete job description.

 

Other Information to Note: 

  • This posting is only open to current Larimer County Sheriff's Office Employees.
  • All application componenets must be submitted by 10:00 PM MT on the closing date listed.
  • Posting salary is based off of the 2017 Step Plan.

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