The Larimer County Veteran's Services in the Workforce Center Department is seeking a talented and experienced individual to join our team as the Veterans Services Coordinator. This position counsels, advises, and assists military service veterans, veterans’ survivors and their dependents in obtaining benefits provided for them by county, state and federal laws. The Veterans Services Coordinator is responsible for the supervision of 3 full-time staff and 3-5 work studies. Our office is fast paced environment with competing requests and extensive customer contacts. The office averages 500 client visits, 2500+ phone, and 2-3 outreach visits calls per month. Our Veterans rely on the dedication of our staff to meeting their needs efficiently and in a timely manner.
The ideal candidate will have knowledge of current federal and state legislation related to veterans’ benefits, knowledge of programs and activities of other agencies rendering services to veterans, and knowledge of legal documents and processes necessary to substantiate benefit claims. This position requires the ability to tactfully conduct interviews of a personal nature with veterans and their families as a means of obtaining accurate and complete information. Additionally, this position requires the ability to establish and maintain satisfactory relationships with veterans, veteran groups and government agencies.
A successful candidate must be able to use discretion in making decisions, maintain a high degree of confidentiality, and work effectively in a fast paced environment. If you are looking for a career where you find happiness making a difference in a veterans’ life, then this is the perfect opportunity for you!
Specifically, this postition:
- Exercises direct supervision over interns and volunteers. Provides lead accountability for interns and volunteers within work unit, which may include scheduling, assigning and reviewing work, instructing/training in work methods, and providing input into hiring and performance evaluation processes.
- Interviews and provides first contact for veterans separating from the military and determine appropriate actions such as educational, medical, claims, or outside referrals.
- Maintains complete and accurate veterans service records and files.
- Provides information to veterans, survivors, and dependents about eligibility for Department of Veteran Affairs benefits.
- Communicates with appropriate agencies to obtain reimbursement, provide care, assess status of claims, and/or verify benefits.
- Tracks and processes the program’s accounts receivable and payable and veterans assistance fund; processes and tracks billing; researches and responds to related accounting issues and inquiries; tracks and reviews employee timesheets and payroll information; enters payroll data into system.
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- Two (2) years of experience in a directly related field or in the performance of similar duties and responsibilities including extensive public contact and working with veterans groups, organizations and/or the veteran community.
- Obtain and maintain Accreditation with the County Association of Veterans Services Officers within two (2) years upon hire.
- High School diploma or GED required.
- Possession of, or ability to obtain, a valid Driver’s License.
Other Information to Note:
- All application components, including a completed Larimer County Employment Application, Resume, and Cover Letter must be submitted by 10:00 PM MT on the closing date listed.
- An offer of employment is contingent upon the successful completion of a pre-employment drug screen. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. A successful completion of the drug screen is defined as obtaining a negative result.