The environment is fast paced, the workload is heavy, and the core philosophy is employee and customer centric. The environment requires the staff to operate as a team in order to complete the required duties according to statutes, a high degree of professionalism, and a view of the operation from a high-level and in detail.
The ideal candidate's core competencies are:
- Analytical thinking (ability to solve problems and to get the job done)
- Forward thinking (ability to anticipate consequences of situations or implications of certain actions, and then to respond appropriately)
- Conflict Resolution (ability to to resolve all sorts of differences in order to create a good working environment and relationships)
- Empowers Others (boost employee confidence and give them the freedom to complete their tasks)
- Excellent Communication (using language effectively in order to gather information and facilitate exchange of ideas that would yield results)
- Flexibility (ability to adapt to whatever changes that happen without losing focus on your goals. This also includes your ability to apply your knowledge to your new circumstances.)
- Leadership (ability to lead a team and have the ability to establish a team and promote strategies to achieve a common goal)
- Writing Skills (ability to write clearly, concisely, logically and free of grammar errors)
Essential Job duties:
- Exercises direct supervision over temporary employees, Recording Technicians, Recording Specialist, and the Recording Operations Coordinator.
- Assigns, directs, and supervises activities of assigned staff, ensuring adherence to established policies, procedures, and standards.
- Administers or makes recommendations for routine personnel matters affecting subordinates including recruiting, interviewing, hiring, training, assigning work, scheduling work hours, granting leave, evaluating performance, disciplining and submitting such records and reports as required by County policies and procedures.
- Supervises all operations of the Recording Department; establishes and maintains a high standard of customer service; identifies deficiencies and recommends corrective action to ensure effective delivery of service to the public.
- Analyzes and oversees the creation and distribution of new and existing recording processes and procedures, which could include computer programs, daily workflow, and policies.
- Coordinates, supervises, and conducts Recording operations according to statutes; updates employees on new procedures, laws, and regulations regarding all processes.
- Provides, captures, and assesses statistics to evaluate recording employee performance.
- Monitors and supervises County Board of Equalization, Liquor Licensing, and Clerk to the Board.
- Works with the Recording Manager and Application Support Specialist on a variety of duties regarding the implementation and maintenance of computer programs and program changes; documents problems and coordinates correction or problems with various staff and state agencies; and assists staff with problems with the operation of the computer system.
- Participates in the planning and implementation of new legislation and other changes on existing policies, procedures, and systems.
- Responds to the recording workflow; issues and troubleshoots delivery of final quality control of all recorded documents inclusive of providing training and communication with specific, related industry representatives.
- Coordinates with the Recording Manager, Application Support Specialist, Recording Operations Coordinator, and Recording Specialists on training issues.
- Responds to the most difficult complaints and requests for information from the community-at-large regarding recording procedures and concerns.
- Analyzes and recommends changes in state or federal legislation that pertain to the recording process; submits recommended language to the Recording Manager.
- Manages communication in tandem with the Recording Manager, Application Support Specialist, Recording Operations Coordinator, Recording Technicians, and Recording Specialists with the public, title companies, subscription services and escrow account customers, other county offices and other state and national property records organizations.
- Bachelor's Degree, or equivalent experience, from an accredited college or university with major coursework in a related field or a minimum of 3 years experience in a recording function with the performance of similar duties and responsibilities.
- High school diploma or GED required.
- possession of, or ability to obtain, a valid Colorado Driver's License.
- An offer of employment is contingent upon the successful completion of a pre-employment drug screen. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. A successful completion of the drug screen is defined as obtaining a negative result.
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